Frequently Asked Questions

How can I see which items need to be approved by a specific group?

You may want to consider using a KQL search to find which items need to be approved by a specific group.

First, filter for items that are in a resolved state.

Next, type the following example KQL into the search bar:

not approved: QM

If you are searching for a different group name, replace QM with the shorthand values for the standard Ketryx-defined groups. Currently, custom group names defined by the organization are not supported by this function. The following shorthand values for the standard Ketryx-defined groups are supported:

RD = "R&D Leads"

PM = "Product Managers"

QM = "Quality Managers"

DEV = Developers

QC = "Quality Control"