# Frequently Asked Questions

## Is Ketryx connected to Jira on a project-by-project basis or is it connected to the entire instance?

Ketryx [integrates with the entire Jira instance](https://docs.ketryx.com/integrations/jira#id-2.-setting-up-the-integration). This means that when you create a project in Ketryx, you can choose from any of the projects that exist within the Jira instance.

Once the connection is established, linking a Ketryx project to a Jira project will automatically configure **empty** company-managed Jira projects with Ketryx's issue types, screens, and workflows. If the Jira project already contains tickets, you will need to [manually switch to Ketryx schemes](https://support.ketryx.com/hc/en-us/articles/24800375463949-How-do-I-configure-a-Jira-project-with-existing-tickets-to-use-the-Ketryx-provided-issue-types-screens-and-workflows) in the Jira project's settings.

It's important to note that Ketryx's configurations are only applied to Jira projects that are connected to a Ketryx project. Projects in Jira that are **not** linked to a Ketryx project remain unaffected.

Additionally, only one Jira instance can be connected to one Ketryx organization, and vice versa. Attempting multiple connections may lead to errors and disrupted connections.