Frequently Asked Questions

Are the signatures in Jira part 11 compliant or just the final document signatures?

Ketryx offers the ability to make electronic signatures Part 11 compliant through multi-factor authentication (MFA). This can be applied to both signatures in Jira (for configuration items) and final document signatures.

Organization owners can enable MFA for electronic signatures across the organization. This setting applies to all electronic signatures, including those for item approvals, document approvals, and changes to settings.

Furthermore, you can configure which item types require electronic signatures. This configuration applies to items in Jira that are managed through Ketryx.