The Cost of Quality
What is quality and why can it make creating products more expensive? What is the cost of creating high quality products?
Quality is the ability of a product to meet its requirements and customer expectations without issue. It’s the foundation of any product, from its development to its introduction to consumers. Without it, businesses waste resources and labor, lose time, jeopardize sales and market share, and risk financial penalties.
Cost of Quality (CoQ) is the total cost of efforts and resources a company uses to ensure a quality product and mitigate negative consequences. Understandably, achieving quality is an involved process, requiring continual vigilance.
- How to reduce CoQ through improved software development infrastructure
- 10 ways to meet key quality controls
- A three-step action plan for regulated software developers