---
title: "Why are my items in the Resolved state able to be pushed to Closed without signatures for items in Jira?"
description: "If you are able to move items from a Resolved to Closed state without a signature, it is likely that the workflow in Jira does not have the condition “Hide From User Condition” enabled on the transition from Resolved to Closed."
category: "Frequently Asked Questions"
section: "General"
keywords: ["condition", "resolved state", "pushed", "signatures", "closed", "hide", "list options", "press"]
source_url: "https://support.ketryx.com/hc/en-us/articles/39987199811469-Why-are-my-items-in-the-Resolved-state-able-to-be-pushed-to-Closed-without-signatures-for-items-in-Jira"
last_reviewed: 2026-06-11
---

# Why are my items in the Resolved state able to be pushed to Closed without signatures for items in Jira?

If you are able to move items from a Resolved to Closed state without a signature, it is likely that the workflow in Jira does not have the condition “Hide From User Condition” enabled on the transition from Resolved to Closed.

To add this condition, select “Add condition” seen in the above screenshot, select “Hide From User Condition” from the list of options, and press “Add” at the bottom of the screen. Once the change is made, make sure to select “Publish Draft,” so any changes you have made are implemented.

## Related articles

- [Why can't I move a ticket item from the in progress state to resolved?](why-can-t-i-move-a-ticket-item-from-the-in-progress-state-to-resolved.md)
- [Why is my item unexpectedly being moved back to Resolved after being approved?](why-is-my-item-unexpectedly-being-moved-back-to-resolved-after-being-approved.md)
- [Why am I having a problem with creating a Xray test execution for a corresponding Xray test plan?](why-am-i-having-a-problem-with-creating-a-xray-test-execution-for-a.md)
- [What are my options for electronic signatures in Ketryx?](what-are-my-options-for-electronic-signatures-in-ketryx.md)
- [Are the signatures in Jira part 11 compliant or just the final document signatures?](are-the-signatures-in-jira-part-11-compliant-or-just-the-final-document.md)
