---
title: "Software Release Process"
description: "Ketryx FAQ articles about Software Release Process."
category: "Frequently Asked Questions"
last_reviewed: 2026-06-11
---

# Software Release Process

Frequently asked questions about Software Release Process in Ketryx.

## Articles

- [Why is my item unexpectedly being moved back to Resolved after being approved?](../articles/why-is-my-item-unexpectedly-being-moved-back-to-resolved-after-being-approved.md)
- [Why can't I exclude items that are incorporated from another project through cross-project referencing?](../articles/why-can-t-i-exclude-items-that-are-incorporated-from-another-project-through.md)
- [Why does the “Documents approved” field in the release checklist show as completed when my generated documents are not approved?](../articles/why-does-the-documents-approved-field-in-the-release-checklist-show-as.md)
- [How does Ketryx update users on new features?](../articles/how-does-ketryx-update-users-on-new-features.md)
- [What if I attempt to approve an item from the All Items screen, I go through the approval process, and then the item remains unapproved?](../articles/what-if-i-attempt-to-approve-an-item-from-the-all-items-screen-i-go-through-the.md)
- [Can I archive document templates or store drafts somewhere in Ketryx?](../articles/can-i-archive-document-templates-or-store-drafts-somewhere-in-ketryx.md)
- [Can item types or Source IDs be explicitly labeled (e.g., “SYSREQ” for System Requirements, “UNREQ” for User Needs Requirements) instead of the generic “REQ” format?](../articles/can-item-types-or-source-ids-be-explicitly-labeled-e-g-sysreq-for-system.md)
- [How can I lock items for a release baseline?](../articles/how-can-i-lock-items-for-a-release-baseline.md)
- [Why don't I see an approval button for my release documentation?](../articles/why-don-t-i-see-an-approval-button-for-my-release-documentation.md)
- [What are unchecked items?](../articles/what-are-unchecked-items.md)
- [I'm using the AI generated summary in my release document template, why am I not getting a response?](../articles/i-m-using-the-ai-generated-summary-in-my-release-document-template-why-am-i-not.md)
- [How can I see which items need to be approved by a specific group?](../articles/how-can-i-see-which-items-need-to-be-approved-by-a-specific-group.md)
- [Why do my release documents require an update when no changes have been made?](../articles/why-do-my-release-documents-require-an-update-when-no-changes-have-been-made.md)
- [I have versions of my product that I have already released and completed migration into Ketryx. How can I use them as a baseline for my Ketryx project?](../articles/i-have-versions-of-my-product-that-i-have-already-released-and-completed.md)
- [How does Ketryx manage product releases that involve cross-project referencing when different versions are utilized in the subsystem projects?](../articles/how-does-ketryx-manage-product-releases-that-involve-cross-project-referencing.md)
- [How does Ketryx enable users to work on multiple versions and deployments for the same project?](../articles/how-does-ketryx-enable-users-to-work-on-multiple-versions-and-deployments-for.md)
- [How can I make document templates require approval?](../articles/how-can-i-make-document-templates-require-approval.md)
- [Does Ketryx have an automated mechanism to send documents from one system to another once they are approved?](../articles/does-ketryx-have-an-automated-mechanism-to-send-documents-from-one-system-to.md)
- [How could I effectively use change request items in Ketryx? What are some common practices?](../articles/how-could-i-effectively-use-change-request-items-in-ketryx-what-are-some-common.md)
- [How do I view the approvals and approval history?](../articles/how-do-i-view-the-approvals-and-approval-history.md)
- [What are the Ketryx default release documents and what are the documents omitted by default? How do I re-include them in my release?](../articles/what-are-the-ketryx-default-release-documents-and-what-are-the-documents.md)
- [We use a different version numbering system from the default Ketryx numbering (major.minor.patch), how can I configure this?](../articles/we-use-a-different-version-numbering-system-from-the-default-ketryx-numbering.md)
- [I See 1/1 approvals on a ticket. However, Jira still says that I need the owner to sign.](../articles/i-see-1-1-approvals-on-a-ticket-however-jira-still-says-that-i-need-the-owner.md)